ArabMatchmaking.com has made every effort to make your use of the website as easy and problem-free as possible. Should you encounter any problems, please take a few seconds to look for the answer in the response to the Frequently Asked Questions listed below. If you are unable to find the answer, please fill out the Help Ticket and forward to Arabmatchmaking.com staff.

login:

I am having trouble logging in
My browser will not accept cookies
What do I do if I forgot or lost my login information?
Can I change my username?
How do I change my password?
I am having trouble opening the Whos Online window
I am having trouble opening the Chat window

Account and Profile Management

Is my personal information private?
Is my profile posted immediately?
How do I update my profile?
How do I delete my profile?
How do I change my password?
How do I hide my profile?
How do I unhide my profile?
How do I terminate my membership?
How do I upload my photo?
Is my picture posted immediately?
How do I delete my photo?
How do I make my photo private?
How do I block unwanted emails or flares?

Payment & Billing

How do I become a Full Member?
Do you have discounted payment packages?
How do I cancel my paid membership?
How safe is my credit card information on Arabmatchmaking.com?
Can I pay by personal check?
Am I entitled to a refund of unused membership fees?

General Questions

Can other members find out my identity from Arabmatchmaking.com staff?
Is my real name accessible to other members?
Is my address accessible to other members?
Can I forward personal information to other members?
Can I email other members if I am not a full member?